FIELD 360°

Support at Every Stage

A Complete Customer Experience: Before, During, & After the Sale

Field Controls is the preferred choice for all your HVAC needs, offering a history of excellence since 1927. For over 95 years, we have been dedicated to building quality products, continual innovation, and top-notch customer satisfaction in order to provide the best solutions in combustion, venting and air purification. Our achievements in the HVAC industry speak for themselves including being the world’s leading supplier of draft controls, draft regulators, and vent dampers. Our customers consist of original equipment manufacturers of HVAC appliances along with over 6,000 of the top wholesale distributors throughout the U.S. who supply thousands of HVAC contractors that specify Field Controls products for their customers. Our long-established partnerships represent our dedication to providing top quality and dependable HVAC equipment.

WHY FIELD 360° MATTERS

Field 360° is our commitment to make the customer journey positive, seamless, and satisfying. With a focus on improving each interaction, we will provide exceptional customer experience before, during, and after the sale.

THE BENEFITS OF FIELD 360°

Unrivaled Business Ease

Field 360° simplifies each step of the customer journey.

Live Customer Service

An actual person will answer your call and provide quick, accurate, positive responses at every step.

Product Confidence and Technical Support

Live US-based technical resources supply practical guidance throughout installation and product life.

Quality Product Training

Comprehensive distributor and contractor training ensures successful application and satisfaction.

Clear Product Value

Innovative design, agency listing, verified product testing, and accurate specifications make Field Controls the best choice.

Continuous Improvement

Customer feedback surveys drive ongoing improvements and customer satisfaction.

More Than A Program

Field 360° is more than a program. It reflects how we do business. We focus on the full customer journey to ensure product information is clear and accurate, communication is responsive, and support is dependable. Our goal is to make every interaction with Field Controls easy and valuable.

WHO WE SUPPORT

Distributors
We provide a smoother partnership experience with better communication, tools, and support.

Contractors
We deliver clearer guidance, practical training, and faster answers so jobs can be completed with confidence

Homeowners
We ensure access to reliable information and long-term product support for peace of mind.

HVAC Manufacturers
We partner with manufacturers to enhance product performance, streamline integration, and support evolving IAQ standards.

Let's Get Started

Ready to experience a better way to do business with Field Controls? Connect with our team to learn how Field 360° supports your success at every stage.